At Lok Sahaita, we are deeply committed to protecting the privacy of our website visitors, donors, volunteers, and participants. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.loksahaita.org or engage with our services—including donations, event registrations, and online communications.

By using our website, you agree to the terms outlined in this policy.

Information We Collect:

1. Personal Information
   • Full name
   • Email address
   • Phone number
   • Mailing address
   • National ID (where applicable)
   • Donation or transaction details (processed securely)
2. Technical & Usage Information
   • IP address
   • Browser type and version
   • Device type and operating system
   • Pages visited and interaction times
   • General location data (if allowed by your device)
3. How We Use Your Information
   • Facilitate donations, registrations, and transactions
   • Communicate updates about our campaigns, events, or activities
   • Provide receipts and confirmations for transactions
   • Improve our website’s performance and user experience
   • Ensure safety, compliance, and fraud prevention
   • Respond to inquiries and support requests
4. Payment Security and Processing

   All financial transactions on our website are processed by a secure third-party payment service provider. We ensure:

   • Your sensitive payment data (such as credit/debit card information) is encrypted and transmitted securely using SSL (Secure Socket Layer) technology.
   • We do not store your card or bank details on our servers.
   • The payment provider is compliant with PCI-DSS (Payment Card Industry Data Security Standards), ensuring a high level of financial data protection.

   You are encouraged to review the privacy practices of the payment provider during checkout.

5. Data Sharing and Disclosure

   We value your trust and do not sell, rent, or share your personal information with third parties for commercial gain. We may share data only with:

   • Service providers who assist us in operations (e.g., payment processing, email communications) under confidentiality agreements
   • Legal or regulatory authorities when required to comply with laws or protect our rights
   • Internal Lok Sahaita teams for legitimate operational needs
6. Cookies and Tracking Technologies

   Our website uses cookies to enhance functionality and analyze usage. These help us:

   • Remember your preferences
   • Improve website performance
   • Measure traffic and user engagement

   You can control cookies through your browser settings. Disabling them may limit some features.

7. Data Security Measures

   We use strong security protocols to keep your data safe:

   • SSL encryption
   • Secure servers and firewalls
   • Access restrictions and role-based control
   • Regular audits and updates

   Despite these measures, no system is 100% secure. We encourage users to stay vigilant online.

8. Your Rights

   Depending on your region, you may have the right to:

   • Access the data we hold about you
   • Request correction or deletion of your data
   • Withdraw consent from specific communications
   • Request a copy of your personal data (data portability)

   To request any of the above, contact us using the details below.

9. Third-Party Services and Links

   Our website may include links to third-party platforms or services. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before sharing any information.

10. Children’s Privacy

    Our website and services are not directed toward children under 13. We do not knowingly collect data from minors without verifiable parental consent. If we discover such data has been collected, we will delete it promptly.

11. Updates to This Policy

    We may revise this policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to check this page occasionally.

12. Contact Us

    If you have any questions, feedback, or requests regarding this Privacy Policy, please contact:

    Lok Sahaita
    Email: info@loksahaita.org
    Phone: +92 332 7908803
    Website: www.loksahaita.org